Knowledge Management

This course is designed to facilitate the understanding of knowledge management and how it can be used to gain competitive corporate advantage. As the knowledge economy and globalisation intensifies, knowledge management and organizational learning are becoming crucial to corporate competitiveness and survival. Intellectual capital and intangible knowledge have replaced raw materials and equipment as the primary resource of productivity and innovation and are critical elements to developing competitive advantage. The purpose of the course is to provide a forum for in-depth presentations and discussions of knowledge management (KM) topics that include knowledge economy in local and global perspective, role of leadership in KM, organizational knowledge capture and sharing, cross-functional and cross-cultural knowledge transfer, knowledge outsourcing, knowledge processes and decision support systems, concepts for technology solutions and best practices.