Operations & Supply Chain Management

The Production and Operations Management course seeks to develop students? understanding of the fundamental role of operations management in domestic and international service and manufacturing organizations. The course concerns both strategic and tactical choices to be made by anyone in a managerial position; either at the beginning of one's career, when responsible for a small unit, or at the pinnacle of a career as a general manager.

The teacher works for international consulting companies as project manager, traveling to multiple European countries. The main target is to help companies and other organizations to improve their operations, also known as Business Process Improvement. He uses examples from real projects, both from manufacturing oriented companies and service companies, to illustrate the course.
This module will cover:
- Operations as a Competitive Weapon
- Operations Strategy
- Process Management
- Capacity, Location and Layout
- Inventory Management
- Resource Planning
- Lean Systems