Teresa oversees and coordinates continuous process improvements for the global team, optimizes systems, develops training resources, and liaises between departments. Her international travels have been tied to a variety of roles throughout her life—including choral singer, WWOOFer, and heritage seeker. Her academic year in Aix-en-Provence crystalized her lifelong love of language learning and her unshakeable belief in the transformative potential of study abroad. She earned a bachelor’s degree in French and international studies from Indiana University and a master’s degree in international training and education from American University. With over 14 years of international higher education experience, Teresa has held roles in institutional partnerships, alumni relations, custom programs, program development, and academic affairs. While serving as Director of Program Operations at IFSA, she developed a passion for data stewardship and collaborated with onsite staff to build impactful, behind-the-scenes efficiencies. Some of her most rewarding projects have focused on promoting non-traditional study abroad destinations and designing work-integrated global learning experiences.